Refund Policy

Last updated: October 20, 2026

At Pavomart, we aim to provide a positive shopping experience. This Refund Policy explains how return requests, refunds, and product-related issues are handled.

Return Requests

If you wish to return an item, please contact us at contact@pavomart.shop before sending it back.

Include your order number, the item you wish to return, and the reason for your request. Our team will review your inquiry and provide further instructions.

Return Eligibility

Return eligibility depends on the condition of the item and the circumstances of the purchase.

Where applicable, items should be returned in their original condition, with original packaging and included accessories.

Certain products may be excluded from returns where permitted by applicable law. Any applicable restrictions will be communicated to customers as required.

Please do not send items back without contacting us first.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from the item you purchased, please contact contact@pavomart.shop.

Include your order number, a description of the issue, and photographs where appropriate. We will review the information and explain the available resolution options.

Refunds

Once an approved return has been received and inspected, we will notify you of the outcome.

If your refund is approved, it will generally be issued to the original payment method. The time required for the funds to appear in your account may depend on your payment provider or financial institution.

Any applicable refund amount and treatment of shipping fees will be communicated during the review process, subject to applicable law.

Exchanges

If you receive a damaged, defective, or incorrect item, contact us to discuss the available options. Exchanges are subject to product availability and applicable requirements.

Order Cancellations

If you need to cancel an order, contact us as soon as possible at contact@pavomart.shop.

Cancellation requests cannot be guaranteed once an order has been processed or shipped.

Contact Us

For questions about returns, refunds, or exchanges, please contact:

Pavomart
10795 Midwest Industrial Blvd
St. Louis, MO 63132
United States

Email: contact@pavomart.shop